Website Project Terms and Agreement

 

Thank you for choosing Dunjoko Designs to handle your website project. The following agreement, along with any and all documents linked to from this agreement, is a contract between you and me, and it specifies the terms and conditions of this project. When you submit this form a copy of this agreement will be sent to the email address you specify below. You should keep a copy of this contract for your records. After I have reviewed and approved this agreement and the information you provide about your project, I will send you an electronic copy of this contract containing my signature and an invoice for the project set-up fee.

The website contract details below is not valid until –

  1. You have signed and returned the quote, accepting the terms and conditions of the website build
  2. You have paid your 30% deposit, to hold you build spot

Please contact me if you have any questions about any item in this contract.

Authorization

You are engaging me, Jodie Scott of Dunjoko Designs, a sole trader, located at 1 Phipps Rd, Maraylya NSW 2765, as an independent contractor for the specific project of developing a website to be installed on a website hosting service’s server. You authorize Dunjoko Designs to publicize the completed website to Internet search engines, display the site in Dunjoko Designs online portfolio, and Social Media. By submitting this electronic document, you agree with Dunjoko Designs as to the legitimacy of this contract.

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What is Included in this Project

  • A website built with the latest version of WordPress, including framework (if required) and child theme installation.
  • Placement of your existing logo, provided by you. The logo may be reformatted and optimized for website usage.
  • Adding and formatting content (text, photos, graphics, links, files, initial blog posts, etc.) provided by you.
  • Creating and arranging pages and menus based on the information provided.
  • Adding additional users as needed with applicable “permission” settings to insert and/or modify website content.
  • Any 301 re-directions from an existing site to your new website

Whats included in the Yearly Hosting/Maintenance Solution

  • Critical software updates for WordPress, plugins, themes, etc.
  • Monthly backups of your website
  • 10 GB of premium server space hosted with Siteground for WordPress and your content
  • Unlimited Bandwidth
  • Various reports, scans etc, which was detailed in your quote
  • Additional hosting space can be purchased depending on your needs.

What is NOT Included in this Project

  • Email accounts. I recommend to use our service provider TPP for emails and not linking into the website hosting account What is Included in Managed Hosting

Starting, Scheduling, and Completion Provisions

Starting

All work and services provided by Dunjoko Designs will begin after you have completed these three steps:

  1. You have signed the quote and returned
  2. You pay the deposit on the set up fee. I will send you an invoice after reviewing your information.
  3. You send all of your website content to me. I will create a Dropbox folder for this project to make it easy for you to do this.

Scheduling

After those three steps are complete I will add you to my project schedule and let you know when I will begin working on your website. I will generally start your project on a Monday and have it finished in 14 days, although delays are possible.

Completion

I will build your website on my development server. When your website is complete I will send you the URL address and login details for the development site so that you can review and approve your new website.

When you have reviewed and approved your website all remaining costs are due. When you have paid the remainder of the invoice 70% I will move your website to its final location and complete the launch process. At this time you will have access to the WordPress admin so that you can begin managing your content and using your website.

ALL Changes or Approval MUST be made by replying to my email, NO VERBAL changes or approvals will be accepted. I am happy to verbally discuss the changed required once i have had time to review them.

Ownership

The “Complete Website and Hosting Solution” service provided by Dunjoko Designs, and is available for you to use as long as you continue to pay the managed hosting fees.

If for whatever reason you choose to move your website from our Hosting solution, or to another website developer, you will need to purchase the software used to build your website. Dunjoko Designs agrees to provide those details upon request of cancellation of services, a list of individual paid services and purchase links will be provided and you will be able to purchase them at current RRP prices. Proof of purchase of any Framework used and its associated Child Themes must be provided prior to release. Individual paid plugins, will need to be renewed upon expiry, at which time you will need to create your own account to continue with these services.

Website updates made by clients

If you the client decides to update your own website, you are responsible for all content changes. Dunjoko Designs provides general access to the website EG – adding Post, Pages, altering Menu, scheduling, social media linking, media files, galleries, categories, tags etc , securing all sections that have to do with the general framework of your website to ensure that the website remains in tact and functioning as to how we intended. You can request FULL access however it WILL NOT include access to Framework or Child Theme files. If you desire access to all areas of your website you will need to release Dunjoko Designs from all responsibility if the website breaks. Charges will be incurred if Dunjoko Designs needs to fix the website (80.00 AUD per hour) If a full website restore is required, the cost is 40.00 AUD, full restores are made from the last backup made, we cannot guarantee that you wont loose data when restored. If you require unlimited FULL access to your website including the framework, then it would be advisable to change your maintenance plan to include scheduled backups – see more info here

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What is Included in this Project

  • A website built with the latest version of WordPress and the Genesis framework, and the design template of your choice.
  • Child Theme demo content loaded
  • Built to look like the child theme demo – some or all images may not be included in the XML file on the child theme, if no images are in the file then no images will be on the final installed demo content on the website
  • Plugins associated with the Child Theme, only FREE plugins will be installed
  • Optional extras, if selected ie – Hosting with Siteground, Tutorial Videos and Logo Design

What is NOT Included in this Project

  • Genesis Framework and Theme Licence – you must first purchase both these from Studio Press, the Theme link will take you directly to purchase both of these together.
  • Any premium plugins including Ecommerce plugins recommended by the child theme developers

IF you have existing hosting and did not wish to change hosting to Siteground (highly recommended) you must confirm that you have the option to load WordPress from the Cpanel of your website, via an auto installer – pls refer to your host for this information. Dunjoko Designs is also not responsible if your hosting account is inadequate to run WordPress Software, Framework and Child Theme.

If you choose Hosting – What is included ?

  • 10 GB of premium server space hosted with Siteground for WordPress and your content
  • Unlimited Bandwidth
  • Monthly Backups – this is an optional extra provided by Siteground, however highly recommended as it has a “one click” restore in case of emergencies – ask for more details
  • ALSO, Additional space can be purchased depending on your needs.

Starting, Scheduling, and Completion Provisions

Starting

All work and services provided by Dunjoko Designs will begin after you have completed these three steps:

  1. You must sign and return the quote provided which details all of the terms.
  2. You pay the set-up fee invoice. I will send you an invoice after reviewing your information.
  3. You provide proof of purchase of the Genesis Framework and Child Theme of choice.
  4. If self hosted – provide access to Cpanel or WordPress Login if already installed by your host (Pls note – your cpanel must have WordPress Installer

Scheduling

After those steps are complete I will add you to my project schedule and let you know when I will begin working on your website. I will generally start your project on a Monday and have it finished in 7 days, although delays are possible.

Completion

Your website will be built on your own hosting servers OR Siteground (optional extra), a temporary page will be used whilst the build is taking place. When your website is complete, you will be able to login and start to add your content and remove the maintenance mode when you are ready to go live after testing.

Ownership

The Pre- Made Website with Genesis Child Theme Install is owned and managed by you the client, and you are solely responsible for its content, updates and plugins associated with the website including any premium or paid plugins installed by yourself.

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GENERAL Content and Permission

Content

You are responsible for entering all content on your website. Dunjoko Designs can do this for you, and a quote can be provided upon request.

Permission

You represent to me and unconditionally guarantee that any elements of text, graphics, photos, designs, trademarks, or other artwork furnished to me for inclusion in the project are owned by you or that you have permission from the rightful owner to use each of these elements. In addition, you will hold harmless, protect, and defend Dunjoko Designs and its subcontractors from any claim or suit arising from the use of such elements furnished by you.

Assignment of Project

I reserve the right to assign subcontractors to a project to ensure on-time completion. This doesn’t usually happen, but I reserve the right anyway.

Limitation of Liability

Dunjoko Designs does not warrant that the functions contained in the finished website or the individual web pages will meet your requirements or that the operation of the website or the individual web pages will be uninterrupted or error-free. The entire risk as to the quality and performance of the website and the individual web pages is with you, the client.

In no event will Dunjoko Designs be liable to you or any third party for any damages, including any lost profits, lost savings or other incidental, consequential or special damages arising out of the operation of or inability to operate the website or the individual web pages, even if Dunjoko Designs has been advised of the possibility of such damages.

Copyright, Ownership, and Termination of the Website

Copyright

Any content provided by you and installed by me or by you remains your property and the copyright thereof belongs to you. All other software, scripts, graphics, design elements, etc. are the property of their respective owners and/or creators, and are provided to be used in and for your website.

Ownership

Please refer to the individual packages for ownership rights.

Website Access

Depending on your package, you may have access to add/delete users on the website. Dunjoko Designs will have a login to your website, please DO NOT delete this as if there is a problem we may need access to the website admin panel. We will only login upon request.

Termination

Should you decide to stop using your website I will, at your request, provide you with an XML export file of your content, generated by WordPress. This XML file does not contain your images, and therefore you should retain copies of all images uploaded to the website.

30 days notice is required that you wish to cancel ANY services, if you have received an invoice from Dunjoko Designs for a service generally its at 40 days prior to the renewal date, you must request a cancellation immediately , at all other times an email to info@dunjokodesigns.com.au stating you wish to cancel services will do. If no cancellation advice is received and services become due you are liable to pay those outstanding invoices regardless of using the service or not.

Payment of Fees

In order for Dunjoko Designs to remain in business, payments must be made promptly and on time. Late payment of  bills may be assessed a $50.00 charge if payment is not received by the due date. This charge is issued by our suppliers to set up your accounts again. So please pay on time.

Refund Policy

Due to the nature of digital products and services, set-up and managed hosting fees associated with our Hosted Website Solution, as well as our Pre Made Genesis theme package are not refundable.

Phew, so if you are ready to go then lets complete the booking form and get started.